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Term and Condition


This website is operated by Graffiti, 11737/3, Sat Nagar, Karol Bagh, New Delhi – 110005, India, this is our registered office and also trading office. Walls and Murals is a registered trade mark name and is included in we, us, our, or W&M). You (you, your, or customer) as a user, guest, visitor, purchaser of product(s)(Product(s); all provided on this website) of this website acknowledge that any use of this website is subject to our terms and conditions set out below. If you do not agree to these terms and conditions, please do not use this website.

In addition, you will find other useful information in our FAQs, Registration and Offer section.


  • Read these Terms and Conditions carefully before using this website
  • All products shipped internationally may incur charges such as custom duties and import tax in your country.
  • All additional fees, duties and taxes will be directly paid by the customer.
  • Also read our other policies (which includes other important sections i.e.,privacy policy, content-copyright policy, returns and refunds policy, order and delivery policy, installation policy, shipping policy etc.)

Supply of Products/Order

The website provides access to number of services that may be used in accordance with product purchases. By using this website and/or by placing an order on this website you acknowledge and agree by the terms and conditions set out below or elsewhere in these terms and conditions.

  • Please read terms and conditions carefully before ordering any product from W&M. You should understand that by ordering products(s) on this website you acknowledge and agree to these Terms and Conditions. These terms and conditions govern the supply by us of any product(s) ordered by you on the website.
  • The decision as to whether to accept any order from you is at our judgment and we are not bound to do so. W&M reserves the right to accept or cancel any order for any reason (or no reason). Refer to our “Order Cancellation Policy”
  • Once you place an order for any product on this website (including any order for product(s)), the order will not be treated as accepted until you receive a confirmation email from us. Subject to these terms, we will supply to you the products shown on your order confirmation. Refer to our “Return & Refund Policy”

Queries or Exchanges

  • Queries or exchanges must be notified to us within 24 hours of receipt of orders. Refer to our “Return & Refund Policy”
  • In case of non-delivery or any address change request. Refer to our “Shipping Policy”

Price and Payment

  • All payments must be received in full at the time of placing an order. Please refer to the FAQs section under the heading “Order and Delivery” for details.
  • The prices of the products, delivery and other charges are valid for specified time limit for which the product is available for purchase; its price may change after or within that time.
  • Your transaction will be processed in a secure environment.
  • W&M will not be held responsible for any inconvenience that you may face due of price changes, difference in prices or non availability of stock on the website. Subject to these terms, you agree to purchase the product(s) at your own will.

Site Access and Account Termination:

The website is available to you for temporary access only. These terms and conditions are applicable to you upon your accessing the website and/or placing the order or completing registration process. We may terminate your account (temporarily or permanently) if we reasonably consider that there has been a breach of this agreement by you. The terms and conditions, or any part of them, may be terminated by us without any notice at any time, for no reason. The provisions relating to Copyrights, Disclaimer, Limitation of Liability, shall survive any termination.


  • By accessing, browsing, viewing and or using the and its product(s) and website you agree to this user agreement and other terms and conditions including applicable laws.
  • We reserve the right to vary this agreement from time to time at our sole discretion. When you use and return to this website, you are required to revisit these terms from time to time. These may take effect immediately. You must regularly review these user terms and agreements, especially when ordering products, to keep up to date with any changes.
  • This agreement is formed between anyone who visits this website (you, your, customer) and W&M (11737/3 Sat Nagar, Karol Bagh, New Delhi) (we, us and our). If you do not agree to the provision of this agreement, you must not use the website.

Information on this website

  • We may change the format, design, and content of our website (or any product(s) offered on this website) at any time without any prior notice.
  • We may suspend or terminate the operation of this website (or terminate or suspend provisions of any products offered through this website), for software updation, maintenance, or any other reason at any time without any notice.
  • Customers are advised to keep backups of all materials such as photos, images, artworks, graphics etc. sent to us or uploaded on our website. We will not be responsible for any kind of damage, loss or corruption of any images or any other material emailed to us or uploaded on this website.

Intellectual Property

  • Walls and Murals retain all intellectual property rights, of all materials, information, and/or content published in it.
  • This website also has collective work (collective work includes, but not limited to text, photos, graphics, illustration or artwork is copyrighted as a collective work) is the property of W&M. Those works are protected by copyright laws and collective work includes work that is licensed to W&M and other associates. W&M! ALL RIGHTS RESERVED

You are allowed to

  • You may view, download and print portion of material from this website for the sole purpose of your own personal, non-commercial use, subject to the restrictions and limitations mentioned below and elsewhere in these Terms and Conditions. You agree not to change or delete any proprietary notices from materials downloaded from the site.
  • You acknowledge and agree that the material and content contained in our website is available to you for your personal, non-commercial use only and that you download such material and content for the sole purpose of placing an order with W&M or purchasing our products, subject to the restrictions and limitations mentioned below and elsewhere in these Terms and Conditions.
  • You further acknowledge and agree that any other use, including but not limited to the reproduction, distribution, display, duplication, transmission of the content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) commercially exploit to create derivative works of such material and content, unless authorized by W&M.
  • You agree not to remove any copyright, trade mark or any other intellectual property notices contained in the original material from any material copied or printed off from the website unless authorized by W&M.

You are not allowed to:

  • Use any illustrations, photographs, video, graphics or any text from this website.
  • Recreate or republish any content from this website.
  • Sell, rent, transfer, or sub-license products, information or content from this website.
  • Edit, duplicate or modify any information on this website.
  • Use any part of the content for commercial purposes without obtaining a license to do so from us or our licensors
  • Print off, copy or duplicate any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must , at our option, return or destroy any copies of the materials you have made.
  • You must not redistribute any material, content, information from this website, except for material that is available for redistribution and downloads.
  • You must not modify the paper or digital copies of any material that you have printed off or downloaded from this website
  • You may not in any way use this website that causes damage to the website or impairment of the availability or accessibility of the website.
  • You must not in connection with any or in any way use this website that is unlawful, illegal, fraudulent or harmful.
  • You must not indulge in or conduct any systematic or automated data theft on this website.

Uploading content to our site

  • You agree that you may not upload to, distribute, or otherwise publish through the website any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law.
  • You may not upload commercial content on the website or use the website to solicit others to join or become members of any other commercial online service.
  • You acknowledge that you are solely responsible for all the data uploaded by you on our website and we do not screen it before display or printing and, therefore you solely are responsible for the accuracy and authentication of your submission.

Your Uploaded Content:

  • You may not upload or submit any material that is offensive, abusive, indecent, defamatory, or obscene
  • You are not allowed to upload, email to us or order customized products of any images or other material which contain: pornographic or obscene elements; racist or objectionable; offensive, defamatory or images of any criminal act.
  • You may not upload or use material, inclusion of which infringes copyright, trademark, or other intellectual property rights. All the material submitted to us must be owned and created by you.
  • You must not upload or use any material that breaches any applicable laws or legislation.


  • You as owner/copy right holder will retain all intellectual property rights, including copyright, to the images/ artworks/photos/graphics that you have uploaded to the website or emailed to us. 
  • You as owner/copyright holder may delete, remove or refuse to display any at your sole discretion. 
  • When you upload or post comments to our website, you grant us and third party a license to use, store and copy that content and to distribute the content to third parties. By using the website, you solely agree to these terms, and allow us to process and otherwise deal with those images in accordance with these terms.
  • We reserve the right to edit or delete any material uploaded on this website, or stored on server, or hosted or published on this website without any notice.
  • We reserve the right to cut and crop any photographs, graphical images or artworks submitted by you at our own discretion and to make it available on the website.
  • We reserve the right to share your identity with any third party who is claiming that any data uploaded by you to the website violates these user terms.

Sharing Personal Data and Data protection

By viewing, accessing or making any purchase through this website, you agree to provide your personal data, comments, transactional details, address to us to be used in accordance with our Privacy Policy. Please read “Privacy Policy” carefully before proceeding. By providing your personal data to us you are consenting to its use in accordance with our Privacy Policy.

No Reliance on Information

Walls and Murals make reasonable efforts to update the information on our website, however, we make no warranties or guarantees, that the content on our website is accurate, complete or up-to-date. Our website content is for general information only; we do not guarantee that our website is error free, virus free and will be always available un-interrupted. Also, the website may occasionally be in accessible, in whole or in parts, due to some maintenance, software or hardware failure and upgrades, or simply to prevent unauthorized use.

Offers AND Promotions

We may provide offers, special discounts and promotions on the website from time to time. In addition to these terms and conditions, such offers and promotions shall be subject to our “Offer Policy” terms and conditions and any additional terms mentioned there on or notified to you at the time.

Limitation of our Liability

  • Our website is accessible anywhere and is made available free of charge. Access to our website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our website without notice. We will not be liable to you if for any reason our website is unavailable at any time or for any period.
  • We expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk. It is your own responsibility to ensure that any products, services or information available on this website meet your specific requirements.
  • Walls and Murals is not taking any liability or responsibility for any content, material or activities on the website. We reserve the right to block and remove communications or material that is determined to infringe copyright; or other intellectual property rights, offensive or otherwise unacceptable to us.

W & M as a company shall not be held legally liable or financially responsible for any loss or damage incurred as a result of the use of, its associates sites, content, product(s) or communications.

Links to third party websites

  • Websites and links listed on the Walls and Murals website are not controlled by Walls and Murals. These links may refer to sites operated by third parties. These linked sites are only for visitor convenience and it is at your sole discretion to access these links.
  • You acknowledge and agree that you access them at your own risk. Walls and Murals is not responsible or liable, directly or indirectly, for the use to which others make for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products or other materials or services available on such linked websites.
  • Walls and Murals is not responsible for any content contained in any such website or company or for any damage, loss or offence caused or alleged to be caused by, or in connection with, suffered by you in relation to your use of such websites and links

Applicable Law

These terms (and the provision of products and services by us) are governed by and to be interpreted in accordance with laws of India and any disputes arising out of these subjects to the jurisdiction of the courts of Delhi only. Please go through our various policies to know more.